Onsen is the highlight, great budget option. The staff were also so helpful. They let us drop our bags off before check in and helped us with a shuttle back to the train station when we checked out at no extra cost. It's a little old but the onsen and staff make up for it.
Beth
Mei 2023
the counter staff are attentive and helpful. Walking to the hotel from the train station with luggage is quite an exercise due to the hotel at high ground. The good news is that one could actually use their sister hotel shuttle.. which is a real savior though I am not sure if you arrive in the morning (since check in is at 3pm), there is shuttle provided or not.
Ken
November 2024
The onsen on the verandah of the room was amazing at the end of a long day of walking. The hotel is a little unusual, by western standards, but the staff are great, the room comfortable and Nikko is amazing in autumn colours.
Greg
November 2023
We felt very relaxed and comfortable at the hotel. The en suite open air onsen and the public onsen were both wonderful. Many reviews talked about the dated facilities but we however felt it gave old-timer charm. The only drawback is that the location is a bit out of the town. Having said that the newly opened cafeteria provided dinner options which suited us fine. We will stay there again.
Chialin
November 2024
Female receptionist was very friendly and fluent in English. Onsen bath on the room balcony was nice. Free shuttle to the train station after checking out was appreciated. The private onsen was decent, although we wished the fence was lower as to see the garden.
Jp
Oktober 2023
this is a nice hotel where you can enjoy the onsen on your balcony!! or enjoying the other onsen outside the hotel... it's a big plus to have this outdoor bath!! but be aware that there is no bathroom inside the room!! the shower is outside!! so if you plan to go there in the fall or winter be ready!!! BUT they have indoor bathroom in the onsen nearby the hotel...the breakfast is a nice buffet!!! mostly Japanese style but very good and offer you a lot of choices!!!
Andre
Oktober 2022
Staff were great! The in room Onsen and outdoor facially were both really nice; used them both! They provided a shuttle to and from the station
Doose
Oktober 2023
The common onsen is great but having the private onsen on the balcony is amazing! It's also quite fun to take your morning shower in the balcony but it's probably because we were there in April
Erwin
April 2023
Staff were very friendly Breakfast was very nice and great Dinner options also. Room was comfy with a nice size onsen and shower on the balcony. Lovely old Isuzu car as you walk into the building.
Marc
November 2024
Shower and soaking tub on the balcony is the move! Excellent water pressure and temperature. Nice empty fridge. Friendly staff. Hold your key for you. Serenity.
Takashi
April 2024